I think leading AI organisations who have created a groundswell of users need to shift gears. It’s no longer just about solely getting market share via having the latest all singing model. It’s now about how do you retain existing users as they navigate the upgrade which can as you called out break existing carefully curated workflows.
Completely agree Matt. But I think the backlash was anticipated and they calculated that the reduced cost to serve would outweigh the heat in order to grow faster. It's definitely a blow to their credibility though. For me the most interesting aspect of all this is what clinicians are calling LLM psychosis, we're only starting the scratch the surface of how AI will effect us psychologically, particularly en mass.
A great edition this week…esp the stuff about ChatGPT5…🙏 @Rico
Thanks Kevin! Appreciate the support
I think leading AI organisations who have created a groundswell of users need to shift gears. It’s no longer just about solely getting market share via having the latest all singing model. It’s now about how do you retain existing users as they navigate the upgrade which can as you called out break existing carefully curated workflows.
Completely agree Matt. But I think the backlash was anticipated and they calculated that the reduced cost to serve would outweigh the heat in order to grow faster. It's definitely a blow to their credibility though. For me the most interesting aspect of all this is what clinicians are calling LLM psychosis, we're only starting the scratch the surface of how AI will effect us psychologically, particularly en mass.